Innovation in the Support system

Juniper’s culture of innovation engages the team in a constant search for new paths to perfect their products and provide excellent service. In this context, Juniper has redesigned its Support System so that its customers enjoy a better service, improving the administration of their tickets or incidents.

The new interface provides new functionalities and a more updated and attractive design, along with important system updates and other communications of interest.

In addition, the sections have been structured to ensure fluid accessibility to all documentation, to the environments of their applications and to data of interest. Juniper continues to develop improvements such as the imminent New Projects section, which will offer maximum visibility of the status of each module contracted, among other advantages.